Privacy Policy
PRIVACY POLICY
1. INTRODUCTION
Capital Developers ("we", "us", or "our") operates PrivCall: Private Number Call ("PrivCall", the "App", or the "Service"). This Privacy Policy explains how information may be collected, accessed, used, processed, stored, or shared when you use PrivCall.
By downloading, accessing, or using the App, you acknowledge the practices described in this Privacy Policy.
2. ABOUT PRIVCALL
PrivCall is an internet-based voice calling application that allows users to make supported voice calls using Voice over Internet Protocol (VoIP) technology. Depending on availability, device compatibility, location, service configuration, and network conditions, the App may provide:
- Internet-based voice calling
- Phone number dialer
- Device contacts integration
- Call history
- User authentication
- Calling credits
- In-app purchases
- Transaction history
- Push notifications
- Advertising
- Analytics and performance measurement
3. INFORMATION YOU PROVIDE
Depending on the features you use, we may process information that you voluntarily provide, including account or authentication information, registration or login information, phone numbers entered into the dialer, information submitted when contacting customer support, and information necessary to provide account or calling functionality.
We intend to process only information reasonably necessary to provide and operate the applicable functionality.
4. CONTACTS INFORMATION
PrivCall may request permission to access contacts stored on your device. Contacts access is used to allow you to find and select saved contacts for supported calling functionality.
We do not intend to use your contact list for unrelated advertising purposes or publicly disclose your contacts. If you deny or revoke contacts permission, contact-based dialing features may not function properly, but other supported features may remain available.
5. MICROPHONE AND AUDIO
PrivCall requires microphone permission to enable two-way voice communication during supported internet calls. When you participate in a call, audio is processed and transmitted as necessary to provide the voice communication service.
The microphone is not intended to be used for unrelated secret or continuous recording. You may revoke microphone permission through your device settings. Doing so may prevent voice calling functionality from working.
6. CALL-RELATED INFORMATION
To operate the calling service, PrivCall or its service providers may process call-related information such as dialed phone number, call direction, call date and time, call duration, call status, technical call identifiers, and information necessary to route, establish, maintain, troubleshoot, or terminate a call.
This information may be used to provide call history, calculate credit usage, prevent abuse, troubleshoot technical problems, and maintain service reliability.
7. PHONE STATE
Where permitted and required by the App, device phone-state information may be accessed to help manage interactions between internet calls and native device calling activity. This functionality is not intended to provide unrestricted access to your personal cellular call history.
8. DEVICE AND NETWORK INFORMATION
PrivCall and its service providers may process certain technical information, including:
- Device type and model
- Operating system and version
- App version
- Device language
- Network type
- Internet connectivity information
- IP address
- App or installation identifiers
- Advertising identifiers where permitted
- Crash information
- Diagnostic information
- Performance information
- App interactions and usage events
9. NOTIFICATIONS
PrivCall may request permission to send notifications. Notifications may be used for supported call-related alerts, account or service information, app updates, promotional communications, or other relevant messages. You can manage or disable notifications through your device settings.
10. CALLING CREDITS AND IN-APP PURCHASES
PrivCall may allow users to purchase digital calling credits. Eligible Android purchases are processed using Google Play's billing services where required. Eligible iOS purchases may be processed through Apple's in-app purchase system.
We may process product identifiers, transaction or purchase identifiers, purchase status, purchase verification information, and purchased entitlement or credit amount as necessary to verify and provide a purchase. Complete payment card information is generally processed by the applicable app store or payment provider rather than directly by PrivCall.
Calling credits are intended only for supported PrivCall functionality. They are not cryptocurrency, an investment product, a bank balance, or a financial account.
11. ADVERTISING
PrivCall may display advertisements and may integrate third-party advertising technologies such as Google Mobile Ads / AdMob, Meta Audience Network, Unity Ads, and advertising mediation services.
Depending on configuration, device settings, consent choices, and applicable law, advertising providers may process advertising identifiers, IP address, device information, app interactions, ad impressions, ad clicks, diagnostic information, and approximate location information inferred from signals such as IP address where applicable.
Advertising providers may use this information to deliver, limit, measure, secure, or personalize advertising according to their own policies and applicable legal requirements. Where consent is legally required, appropriate consent mechanisms may be presented.
12. ANALYTICS
PrivCall may use analytics technologies, including Firebase Analytics and AppMetrica. Depending on SDK configuration, these services may process app interactions, device information, installation identifiers, app version, usage events, technical information, crash or diagnostic information, and approximate location information where generated or processed by the applicable service.
Analytics information may be used to understand App usage, measure performance, diagnose technical problems, and improve the Service.
13. FIREBASE SERVICES
PrivCall may use Firebase services such as Firebase Cloud Messaging, Firebase Remote Config, Firebase Analytics, and other Firebase functionality implemented in the App. Depending on the services enabled and their configuration, Firebase may process app instance identifiers, notification tokens, device information, analytics events, and technical information.
14. REMOTE CONFIGURATION
PrivCall may use remote configuration technology to remotely manage supported App settings, availability, maintenance states, advertising configuration, or other operational parameters. Remote configuration is not intended to introduce functionality that materially differs from the functionality disclosed to users or represented in applicable app store listings.
15. HOW WE USE INFORMATION
Information may be used to:
- Provide and maintain the Service
- Authenticate users
- Establish and manage internet calls
- Provide contact-based dialing
- Maintain call history
- Manage calling credits
- Verify purchases
- Maintain transaction records
- Deliver notifications
- Display and measure advertising
- Analyze App usage
- Diagnose technical issues
- Improve performance and reliability
- Detect fraud, misuse, or abuse
- Protect the security of the Service
- Enforce applicable terms
- Meet applicable legal and regulatory obligations
16. SHARING AND SERVICE PROVIDERS
Information may be processed by third-party service providers where reasonably necessary to operate the Service. These providers may include SIP and VoIP infrastructure providers, telecommunications providers, hosting and API providers, Google and Firebase services, advertising networks, Meta advertising services, Unity advertising services, AppMetrica analytics services, Google Play, Apple, and security and fraud-prevention providers.
Third-party providers may process information according to their own privacy policies and applicable legal obligations. Information may also be disclosed when required by applicable law, legal process, court order, or valid governmental request.
17. DATA RETENTION
Information is retained only for as long as reasonably necessary for the purposes for which it was processed, including providing the Service, maintaining transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations. Different categories of information may have different retention periods.
Information stored locally on your device may remain until it is deleted, you clear the App's data, or you uninstall the App.
18. DATA SECURITY
We use reasonable administrative, organizational, and technical safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction. However, no internet transmission, telecommunications system, electronic storage method, or security measure can guarantee absolute security.
19. USER CHOICES AND PERMISSIONS
Depending on your device, region, and applicable law, you may be able to:
- Allow or deny microphone access
- Allow or deny contacts access
- Enable or disable notifications
- Adjust advertising or tracking preferences
- Limit certain device identifiers
- Request access to eligible personal information
- Request correction of eligible personal information
- Request deletion of eligible personal information
- Stop using and uninstall the App
20. ACCOUNT AND DATA DELETION
If PrivCall allows users to create an account, users may request deletion of their account and associated eligible personal information through any available in-app deletion feature or by emailing krinavekariya0619@gmail.com with the subject "PrivCall Account Deletion Request".
We may request reasonable information necessary to identify the relevant account and verify the request. Certain information may be retained where reasonably necessary for security, fraud prevention, transaction records, dispute resolution, enforcement of agreements, or legal compliance.
21. CHILDREN'S PRIVACY
PrivCall is not specifically designed or directed toward children. Users must meet any minimum age requirements applicable to the Service in their country or region. We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe that information relating to a child has been processed improperly, please contact us.
22. INTERNATIONAL DATA PROCESSING
Some third-party service providers used by PrivCall may process information in countries other than the country in which you reside. Where applicable, information may therefore be transferred to and processed in other jurisdictions subject to applicable legal requirements and safeguards.
23. CALLER ID AND PRIVACY DISCLAIMER
The name "PrivCall: Private Number Call" does not mean that every call is anonymous, untraceable, or guaranteed to hide the user's identity. Caller-ID presentation and privacy-related calling functionality may depend on SIP or VoIP provider capabilities, destination carrier, telecommunications network, destination country, regional restrictions, applicable laws and regulations, and service configuration.
We do not guarantee that a user's phone number, account information, caller ID, or other identifying information will be hidden in every circumstance. Users should not rely on PrivCall as a tool that guarantees complete anonymity.
24. CALL RECORDING DISCLAIMER
Unless a call-recording feature is expressly provided and clearly disclosed within the App, PrivCall is not intended to record or store the content of users' voice conversations. Technical information about a call, such as destination, duration, date, time, or status, may still be processed where necessary to provide and maintain the Service.
25. EMERGENCY CALLING DISCLAIMER
PrivCall is an internet-based calling application and is not intended to replace traditional mobile, landline, or emergency telephone services. Emergency calling may not be available or reliable through PrivCall.
DO NOT RELY ON PRIVCALL TO CONTACT POLICE, AMBULANCE, FIRE DEPARTMENTS, OR OTHER EMERGENCY SERVICES. Users should use an appropriate local telephone or emergency communication service in an emergency.
26. CALL QUALITY AND AVAILABILITY DISCLAIMER
Internet calls depend on network conditions, device compatibility, and third-party infrastructure. We do not guarantee call availability, successful call connection, specific call quality or duration, availability of every destination or phone number, uninterrupted service, or specific caller-ID presentation.
Poor internet connectivity, network restrictions, provider outages, destination-carrier restrictions, regulatory requirements, or other circumstances outside our reasonable control may affect calling functionality.
27. THIRD-PARTY SERVICES DISCLAIMER
PrivCall relies on third-party technologies and services for certain functionality. We do not control every action, outage, policy, security practice, or data-processing practice of independent third-party providers. Users are encouraged to review the applicable terms and privacy policies of relevant third-party services.
28. LEGAL USE DISCLAIMER
PrivCall must be used only for lawful purposes. The App must not be used for fraud, scams, harassment, threats, stalking, impersonation, deceptive caller-ID manipulation, spam calling, unlawful robocalling, unlawful telemarketing, phishing, circumvention of telecommunications restrictions, or any other unlawful or abusive activity.
Users are responsible for ensuring that their use of the Service complies with applicable laws and regulations.
29. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when our Service, technologies, legal requirements, third-party services, or data practices change. When changes are made, the "Last Updated" date will be revised. Where required, material changes may also be communicated through the App or another appropriate method.
30. CONTACT US
If you have questions, requests, or concerns regarding this Privacy Policy or PrivCall, contact Capital Developers at krinavekariya0619@gmail.com.
© 2026 Capital Developers. All rights reserved.
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